Virtual Skipper

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

Hi all!

I use VSK5 for 6weeks without any problem but suddenly it started to freeze after I click play button. (though did not modify anything)

The normal startup picture comes up with "please wait..." coursor moves but nothing happens for minutes. than i usually stop program after ctrlaltdel with task manager. "vsk5.exe stopped working...."

I checked related topics and tried already the followings without succes:
1, Firewall setup: VSK5 excluded
2, Panda antivirus 2009pro disabled
3, video driver updated
4, window mode tried: no error message
5, graphics details set to lowest
6, wifi changed to cable

Could you please advise if you have any other idea.
I enclosed my system details from dxdiag.

just one more comment:
my cooler fan is permanently at top high speed for a time now (very noisy).
Could the problem be in connection with overheating or any hardware issue with cpu,gpu, video card?

Thank you for your help.

System info:
MSI ex623 laptop
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
System Model: EX620
BIOS: A1674IMS Ver1.0I
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 3070MB RAM
Page File: 1585MB used, 4773MB available
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

Card name: NVIDIA GeForce 9500M GS
Manufacturer: NVIDIA
Chip type: GeForce 9500M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0405&SUBSYS_67401462&REV_A1
Display Memory: 1777 MB
Dedicated Memory: 497 MB
Shared Memory: 1279 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.7660 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 5/12/2009 14:23:38, 5898240 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14626740&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5708 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/24/2008 16:31:06, 2171672 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.

Camster · Posted: 04 Mar 2010 9:52 Post subject:

Have you modified any file inside the game folders?

Have you imported any map, replay or boat model?

If yes, then remove them if possible.
If no, then consider re-instsalling the game.
_________________
Sandy

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

i put boats, skins, avatars to the right folders
Everything worked fine untill tuesday

it sudenly happened and still happens all the time

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

i just reinstalled the game and the patch
Same freezing Triste

FocusTechSupport · [Focus] Joined: 06 Oct 2005 Posts: 264

Please update the drivers of your REALTEK HD audio controller:

1. Click http://support.focus-home.fr/Vista_Win7_R238.exe
2. Save Vista_Win7_R238.exe application file on the hard disk.
3. Once download done, run Vista_Win7_R238.exe and follow the instructions.

--

Please configure Virtual Skipper 5 to run it in administrator mode:

1. Open Computer.
2. Open (C:) hard disk drive.
3. Open Program Files or Programs folder.
4. Open Vsk5 folder.
5. Right mouse click Vsk5.exe (Vsk5) application file and click Properties.
6. Click Compatibility tab.
7. Check Run this program as an administrator.
8. Click Ok and run the game.

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

hi,

done but still the same freezing Pleure ou Tr?s triste

nothing changed

Any other idea?

thanks

Camster · Posted: 04 Mar 2010 14:43 Post subject:

Does the same PC run other graphics-heavy programmes without problems. (like Oblivion or Flight Sim X). Just to be sure the Graphics card is working ok?
_________________
Sandy

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

Phoenix rc flight simulator runs well
skichallenge 2010 runs well
empire total war crashes and stops.. but already for a long time
wildlife park 2 is now ok after all updates

so some games are ok but some not stable

Camster · Posted: 04 Mar 2010 18:07 Post subject:

I cant think then - hope someone more PC savvy can help & Tech Support get back on the case ....
_________________
Sandy

CANKnot · Moderator Joined: 09 Nov 2005 Posts: 1318

The easiest way to diagnose a heat problem is to take the side off the computer case and have a large fan blowing air over the motherboard, CPU and video card. If the crashes go away you know it is a heat problem.

You may also want to run a memory test to see if you have some RAM that is going bad.
_________________
In theory there is no difference between theory and practice, but in practice there is.

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

no ventillator but i already tried it outdoor in 2 degrees
Do not know if it was efficient enough but same issue

Iam not a pc pro so I just checked performance information and tools in windows. no problem was reported though ram usage is around 50% even if i do not run any program.
Is it normal? Could it be a problem if I have 4Gb?

thanks
any other idea?

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

updated system info:

Time of this report: 3/5/2010, 09:54:15
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.091208-0542)
System Manufacturer: Micro-Star International
System Model: EX620
BIOS: A1674IMS Ver1.0I
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz (2 CPUs), ~2.2GHz
Memory: 3070MB RAM
Page File: 2099MB used, 4253MB available
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode
---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9500M GS
Manufacturer: NVIDIA
Chip type: GeForce 9500M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0405&SUBSYS_67401462&REV_A1
Display Memory: 1777 MB
Dedicated Memory: 497 MB
Shared Memory: 1279 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0011.9562 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 11/21/2009 03:34:54, 9333352 bytes
-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_14626740&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5995 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 12/3/2009 21:47:08, 2971680 bytes

Camster · Posted: 05 Mar 2010 10:19 Post subject:

domanbal · mousse Joined: 04 Mar 2010 Posts: 8

hi again,

2 days ago I put the program to a new laptop and it was working fine without any problem...untill now

Suddenly it started to produce the same problem:
freeze at start. please wait...
Exactly the same issue than with the other laptop.
Did not modify or change anything neither in the game, nor in windows.
5 minutes ago it was ok. now not even start.

Any idea?
enclosed is the new laptop dxdiag.

------------------
System Information
------------------
Time of this report: 3/10/2010, 15:12:10
Machine name: FUJITSU-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: Hungarian (Regional Setting: Hungarian)
System Manufacturer: FUJITSU
System Model: AMILO Pi 3560
BIOS: Rev 1.0
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4060MB RAM
Page File: 1454MB used, 6664MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 240M
Manufacturer: NVIDIA
Chip type: GeForce GT 240M
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A34&SUBSYS_118D1734&REV_A2
Display Memory: 2760 MB
Dedicated Memory: 986 MB
Shared Memory: 1774 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CPT14BF
Native Mode: 1366 x 768(p) (59.999Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.16.0011.8691 (English)
Driver Version: 8.16.11.8691
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/31/2009 23:19:18, 9493504 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4974-11CF-7755-86311DC2C535}
Vendor ID: 0x10DE
Device ID: 0x0A34
SubSys ID: 0x118D1734
Revision ID: 0x00A2
Driver Strong Name: oem1.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:8.16.11.8691:pci\ven_10de&dev_0a34&subsys_118d1734
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Hangszórók (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1734118D&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5936 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/11/2009 20:45:18, 2001056 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_1734118D&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5936 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/11/2009 20:45:18, 2001056 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Mikrofon (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.5936 (English)
Driver Attributes: Final Retail
Date and Size: 9/11/2009 20:45:18, 2001056 bytes
Cap Flags: 0x0
Format Flags: 0x0

FocusTechSupport · [Focus] Joined: 06 Oct 2005 Posts: 264

Maybe this is an antivirus/firewall (not the Firewall of Windows) or an antispyware software.
When you run Virtual Skipper and when there is an Internet access, the game tries to connect to the Virtual Skipper master server.
You cannot access to Virtual Skipper if the game is blocked during this procedure.

You must configure your antivirus/firewall/antispyware to allow Virtual Skipper to access to Internet, or your must disable your antivirus/firewall/antispyware before running the game.

It seems that there is a compatibility issue between F-Secure antivirus/firewall and Virtual Skipper.
Sometimes, it is necessary to disable F-Secure before running Virtual Skipper.