Virtual Skipper

jofy · Matelot Joined: 31 Oct 2003 Posts: 84

Hi friends,
the our friend Gennasail write that in our site Vska for resoleve problem conncetion on Vsk :

http://www.vskalive.com/forum/topic.asp?TOPIC_ID=1333

Italian Language but is very easy understand :

Biisogna modificare il file hosts:

Per aprire il file hosts per chi ha vista o seven con il controllo utente (quasi tutti ):
Premete il tasto windows sulla tastiera (quello con la bandierina) e digitate prompt, nell'elenco delle applicazioni appare "prompt dei comandi", non cliccate col tasto sinistro, usate il destro e scegliete esegui come amministratore

Confermate(se richiesto)

Per chi ha windows xp:
Premete il tasto windows - esegui - digitate cmd

Per TUTTI
Si aprirà una finestra del prompt dei comandi nel quale scrivete la seguente riga
notepad c:\Windows\System32\drivers\etc\hosts

Nell'editor che si apre fate quello che ha scritto Piero:
aggiungete in fondo al file
91.121.54.245 game.ac32.virtualskipper.com

E ringraziatelo fiacca quando lo vedete

Ps:
Per chi ha windows xp:
Riavviate il pc

Per TUTTI
Tra un paio di giorni rifate la procedura e togliete la riga aggiunta

Se il problema si ripresenta fate cosi':
Riaprite un prompt dei comandi come avete fatto sopra
digitate questa riga
nslookup game.ac32.virtualskipper.com virtualskipper.com
appare una roba simile al seguente
Server: UnKnown
Address: 91.121.54.245

Nome: game.ac32.virtualskipper.com
Address: 91.121.54.245
sostituite 91.121.54.245 nel file hosts con quello che segue Address: (l'ultimo: quello della voce Nome) rifacendo la procedura iniziale

I hope very soon all online for sailing togheter and alwasy.....
http://www.vskalive.com/it/signup.asp for nices races
ever for fun

jeseter · mousse Joined: 29 May 2011 Posts: 5 Location: New Zealand

Not sure if any of the Nadeo/Ubisoft technicians monitor the forum but in case they do, or someone can get this message through to them:

The reason for the connection issues hitting many people and randomly is the secondary name server: SDNS1.OVH.NET still has the old IP address for the game.ac32.virtualskipper.com

The main name server DNS.NADEO.COM has the right IP address, however if this server is unavailable at the time a look up is made then the secondary is used (may also happen if the route from the ISP to the name servers is significantly better to the second one).

Once that happens the incorrect IP address then becomes cached by the ISP (e.g. Optus in Australia right now) and served to everyone who connects through that ISP for up to 48 hours depending on cache time out. This is why people are seeing it intermittently coming and going.

Until the second name server is corrected the problem will persist, except for those who have edited their host files as explained earlier in the thread.

Would be great to get this fixed so we can keep as many sailors in what is a great online game!

Regards
Stew (Jeseter)

jeseter · mousse Joined: 29 May 2011 Posts: 5 Location: New Zealand

Thinking some more on it, the primary name server should be replicating to the secondary name server. Looking at them they are on different networks so probably either a permissions problem (no update permissions) or a network/firewall problem (can't connect to push the update).

Hope this helps.

Cheers
Jeseter

Camster · Posted: 29 May 2011 8:59 Post subject:

Thanks Stew for this info and I will contact someone at Nadeo to make sure they see your information, in case they dont know it.

Sandy
_________________
Sandy

jofy · Matelot Joined: 31 Oct 2003 Posts: 84

If the DNS Vsk change IP in future ? :

Follow that procedure :

Riaprite un prompt dei comandi come avete fatto sopra
lanciate questa riga nel prompt
nslookup -query=ns virtualskipper.com 192.5.6.30
guardate solo le ultime righe del risultato (indirizzi ip dei server dns di nadeo), in questo caso è
virtualskipper.com nameserver = sdns1.ovh.net
virtualskipper.com nameserver = dns.nadeo.com
sdns1.ovh.net AAAA IPv6 address = 2001:41d0:1:4a8c::1
sdns1.ovh.net internet address = 213.251.188.140
dns.nadeo.com internet address = 91.121.127.13

Le ultime righe contengono gli ip del server dns di nadeo
ora eseguite a scelta una di queste 2 righe (ma la prima è preferibile)
Notate che gli ip delle prossime righe sono quelle uscite dall'output del comando precedente dopo internet address = quindi abbiate cura di modificarle di conseguenza...
nslookup game.ac32.virtualskipper.com 213.251.188.140
oppure
nslookup game.ac32.virtualskipper.com 91.121.127.13
risultato simile a quello del primo post:
Server: UnKnown
Address: 213.251.188.140

Nome: game.ac32.virtualskipper.com
Address: 91.121.127.13
quindi nel momento in cui ho fatto sta cosa l'ip non è cambiato, ma nel caso lo fosse modificate il file hosts (procedura sopra) con quello che esce da questa finestra all'ultima riga

Questa procedura anche se laboriosa è tutta "fuori cache" e garantisce di avere l'attuale ip di vsk5 senza attendere le fatidiche 12 ore di timeout (non mi dilungo in questo, chi sa come funzionano i dns ha capito

Ever for fun

jeseter · mousse Joined: 29 May 2011 Posts: 5 Location: New Zealand

Thanks Sandy

Hopefully we can get this resolved, especially for those who don't find this thread, or aren't up to editing their host files.

Cheers
Jeseter

GennaSail · mousse Joined: 30 May 2011 Posts: 2

Yeah that's it, it's ok now, so i dont need to translate jofy's post Mort de rire

I hope nadeo resolved that problem permanently.

For people who modified the hosts file, remove the line

andynz · Posted: 30 May 2011 8:53 Post subject:

jeseter · mousse Joined: 29 May 2011 Posts: 5 Location: New Zealand

Hi GennaSail

Yes looks like they've fixed by changing one of the name servers - however the new one isn't responding yet for a nslookup on game.ac32.virtualskipper.com so I wouldn't change your hosts file back just yet - I would suggest waiting until we can see what address it will return.

Once it is fixed, yes, best to remove the host file entry, however should wait at least 24hours before doing so to be sure ISP caches have cleared.

Also with the TTL, currently they have set at 38400 (10hrs), as Andy mentioned their domain hosts might be unhappy with it really low. Also unfortunately a few big ISP's ignore this and override with their own TTL on their DNS servers all for the sake of saving a few packets of data. So I would suggest everyone wait at least 24hrs before changing hosts files back.

Regards
Jeseter

Legor · Matelot Joined: 05 Oct 2005 Posts: 57

GennaSail · mousse Joined: 30 May 2011 Posts: 2

I dont think so andynz, 86400 is pretty normal if u are not changing your ip address, and the response query packet is pretty small. And i dont think we're so many to cut off the dns...
Maybe i've been exagerate with 60 seconds, maybe 600, but only while they're changing ip address, then restoring it to the usual 86400.

jeseter · mousse Joined: 29 May 2011 Posts: 5 Location: New Zealand

Thanks Legor

That's looking much better! Tr?s content

Now it's fixed I recommend from tomorrow everyone remove the entry they added to their host file - see GennaSail post earlier for details.

If you leave the host entry in then you will have connection problems if the server is moved in the future. (It's very easy to forget that you've added a host entry - it's bitten me several times before...)

Cheers
Jeseter

SocketWearingDuckBZH · mousse Joined: 18 Jul 2009 Posts: 4

Hi sailors!

I would like to come back in game but i forgot my password...
Any hint to catch it back ??? ( Nadeo says emails were sent to me with the password but no sign of such a message in the mailbox...).

" PLEASE, HELP ! "

Camster · Posted: 20 May 2012 7:54 Post subject:

PLease dont make duplicate posts. it does not increase the chance of a reply and irritates the h... out of moderators
_________________
Sandy

Alinoa · Moderator Joined: 10 Apr 2007 Posts: 332

I sent you a PM Sourire